Buy Worldwide, Stay Home

We’ve been thinking about you lately. The uncertainty that COVID-19 has imposed upon our businesses, families and communities is unprecedented. At 5P World, we share your concerns and are committed to helping you through this challenging time. Giving you tools to keep your business moving remains our priority, and we are confident in our capacity to support our customers.

FAQ

Can I still make deliveries considering restriction in most countries?

While many couriers have suspended services to certain countries, for the most part, you should be able to get your shipments delivered

Can I still process shipments as normal on the 5P World platform?

You can still process shipments as normal on our platform. We will continue to monitor the situation and send updates as we learn more.

How can 5P World help during the coronavirus pandemic?

We’re offering 24×7 online support and on-demand resources, so you get information and insights from our experts to navigate these times.

My recipient is closed yet I still need to ship to them. What can i do?

We strongly suggest that you should check if there is any other business address they can accept delivery at. You could also see if it’s possible to hold the shipment at their local courier office so they can pick it up. Otherwise, you may have to consider shipping to a residential address that they can access; this may require you to pay a residential surcharge, though.

Other Helpful Information

Visit the World Health Organization website (WHO) for real-time information about the Coronavirus pandemic and COVID-19 disease.

Access the CDC website to get guidance on coronavirus protocols and protection against COVID-19.